Policies

Policies

Privacy Policy:

At Raaj Packers and Movers India Pvt. Ltd, we are safeguarding the privacy of our customers. We collect and process personal information according to applicable data protection laws. This policy outlines how we handle, store, and protect your personal information. We ensure authorized personnel have access to your data and that it is used only for the intended purpose. You consent to the terms outlined in this policy when using our services.

Details of Personal Information:

We collect a range of personal information from our customers to provide efficient and personalized services. This information includes your name, contact details, address, and payment information. Additionally, we may collect information about your preferences and feedback to improve our offerings. We ensure that all collected information is handled with the utmost confidentiality and used solely to fulfil our services if you have any concerns about the type of personal information.

Use of Information Separately from Stored Information:

Raaj Packers and Movers ensure that the information we collect for operational purposes is used responsibly and separately from stored information. This means that any data used for services such as billing, tracking, or customer support is kept distinct from long-term storage databases. This practice helps minimize the risk of data breaches and ensures that only the necessary information is accessed for specific tasks. We implement stringent measures to control access to stored information, protecting it from unauthorized use or disclosure.

Customer Consent to Data Deletion:

We respect our customers' right to privacy and offer the option to delete personal data upon request. Customers who wish to have their information removed from our records can contact our data protection officer with a formal request. We will promptly delete data from our active systems upon verification. However, some information may be retained for legal or regulatory purposes. Our services acknowledge that specific data deletions may affect service delivery. Our team is always available to discuss any concerns regarding data deletion.

Payment Policy:

Services can be paid through various channels, including card payment, bank transfers, and online payment gateways. Unless otherwise agreed upon, all payments must be completed before the commencement of services. We issue receipts for all transactions to ensure transparency. Any disputes or discrepancies should be reported to our billing department within 30 days. We reserve the right to modify our payment terms and request advance payments for large or complex projects.

Terms & Conditions:

The terms and conditions of Raaj Packers and Movers India Pvt. Ltd manages the use of our services and outlines the responsibilities of both the company and the customer. By committing to our services, you agree to comply with these terms. We reserve the right to amend these terms at any time. Key points include the scope of services, payment terms, liability limitations, and dispute resolution procedures. Customers are prompted to review these terms regularly to stay informed of any updates. Please refer to our website customer service team for detailed terms and conditions.

New Delhi Office

Company Name- Raaj Packers and Movers India Pvt. Ltd
Address – 15, DDF Flat, Clab Road, Jwala Heri Main Rd, Market, Paschim Vihar, New Delhi, Delhi 110063
Call Us – 093113 96956 / 098180 86229
Email – info@raajpackersandmovers.com
Website – www.raajpackersandmovers.com

New Delhi Office

Company Name- Raaj Packers and Movers India Pvt. Ltd
Address – C-24-A Old DDA Flat Paschim Puri, New Delhi, PIN-110063
Call Us – 093113 96956 / 098180 86229
Email – info@raajpackersandmovers.com
Website – www.raajpackersandmovers.com

Terms & Condition

The terms and conditions of Raaj Packers and Movers India Pvt. Ltd manages the use of our services and outlines the responsibilities of both the company and the customer. By committing to our services, you agree to comply with these terms. We reserve the right to amend these terms at any time. Key points include the scope of services, payment terms, liability limitations, and dispute resolution procedures.

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